Protecting your Privacy
Prospa is committed to protecting your privacy and this statement explains how we use the personal data that you give us.
This document explains how we collect, use and manage personal data. It also explains how to contact us if you want to withdraw your consent or manage your data including how to ask us to delete or destroy your data.
How and what we collect
We may obtain information about you when you use our website, for example, when you make an enquiry, contact us about products or services, place an order or if you register to receive updates or newsletters form us.
The personal information we collect, might include your name, email address, mailing address, IP address and information regarding what pages are accessed and when. In addition, we store related information you may give us such as your needs and interests in respect if the products and services we provide.
When you are participating in a programme we are running we may also collect and use personal data to enable us to administer and provide psychometric questionnaires, surveys and evaluations etc. The information we collect may include your name, email address, gender, phone number, mailing address.
If you are sending us personal information about other people please ensure that you have obtained the express permission of the individual(s) beforehand.
How we use the information you provide
The personal information that we collect is used:
- to manage how we communicate with you if you are a client, for example sending you a booking confirmation, joining invitations/letters, feedback and invoicing etc.
- for direct marketing communications to provide you with information and promote our products and services
- for technical administration of our website and we may also use anonymous website data by using cookies on our website.
We will only send you direct marketing communications if you have explicitly consented to this. Within this consent option you will be able to choose whether you want to be contacted in this way and, if so, how you want to be contacted (e.g. email, text, mail, newsletters, telephone etc.)
We never sell or pass on your details to others for them to use for their own purposes or gain.
How you can control your data
It is your data and you have the right to see what we hold, ensure it is correct, amend or withdraw your consent for us to use the data and have your data deleted.
If you would like to manage your data please send an email to:
firstname.lastname@example.org. We will respond within 72 hours and we will ensure your request is completed within 30 days.